Frequently asked questions:
Where can I get paperback copies of the books?
Our newest versions of the Acknowledgment and Referral Marketing books as well as the first printing of "Understanding the Millennial Mind: A Menace or Amazing?" are available through the Product page.
Do you have Audiobook versions of the books?
We expect to have these available later this year. Currently we do have audio versions of the eCourses that include a workbook.
Why don't you call Millennials "Generation Y"?
Generation Y was coined by a generational "expert" who was punning "Generation Why?" which is offensive to Millennials. It also implies that there Millennials are the next version of Generation X - which they are clearly and markedly not similar to.
We hired a "Generational Consultant" and they suggested parties, awards and basically acting like "Mr. Rogers" or a TV psychologist to pacify our Millennial team members. What do you do that is different?
Our strategies and actual consulting work are based on science, math and measurement of actual behavior...not anecdotal observations or opinions.
There are clear patterns of behavior that cause Millennials to quit and to cause "problems" (aka Millennial Issues) - there are also clear patterns of behavior that channel their unique capabilities, increase profitability and create a better place to work for all employees, not just the Millennials.
We pay a lot of attention to Tenure Equity and making sure that all employees are motivated and benefit.
Why do they wear their pants halfway down or hanging off their butts?
This is addressed in our course, but here is a partial explanation -
First - they express a lot of individuality through the wide variety of underwear exposed...
Also - they know it irritates older people and that amuses them.
